Refund Policy
If Translate Flashcards Pro isn't right for you, you can get a full refund of any charge within 14 days of that charge, no questions asked.
How to request a refund
Reply to your Paddle receipt email, or visit paddle.net and look up your purchase, or email us at support@translateflashcards.com with the email address you subscribed with.
Who processes refunds
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle handles refunds and returns the money to your original payment method. Refunds usually appear within 5–10 business days, depending on your bank.
Cancelling
You can cancel anytime from Settings in the app. You keep Pro until the end of the period you paid for, then move to the free plan with all your cards intact. Cancelling doesn't automatically refund the current period; ask within 14 days if you want that.
After 14 days
We don't offer partial refunds for unused time, but if something went wrong (a duplicate charge, a renewal you forgot about, a problem with the app), write to us and we'll do our best to make it right.
Your legal rights
This policy doesn't limit any rights you have under consumer law where you live.
Contact
DEVEXITY LLC · support@translateflashcards.com